Epitrite

Support

Help with accounts, projects, media, exports, billing, privacy, or the Epitrite iPhone app.

Contact support

Email support@epitrite.com. Include your account email, device model, iOS version, and what you were doing when the issue occurred. Never send your password or payment-card details.

Typical response time: within two business days.

Quick help

Before contacting us

  • Confirm you have a working internet connection, then fully reopen the app.
  • For export issues, keep the project and note the export format and quality.
  • For sign-in confirmation links, open the newest email; older links may expire.