Account and Data Deletion

Last updated: July 18, 2026

You can delete individual content or permanently delete your Epitrite account from inside the app. You do not need to email us to initiate account deletion.

Delete Individual Content

Projects, media files, templates, and rendered videos have delete controls in their respective app screens. Those actions are permanent.

Delete Your Entire Account in the App

1. Sign in to Epitrite.
2. Open Settings, then Profile.
3. Scroll to Delete account.
4. Choose Delete my account, type DELETE, and confirm.

If the account has an active Epitrite subscription, Epitrite attempts to cancel it immediately before deleting the login. The account is not deleted if that cancellation cannot be confirmed, which prevents an inaccessible subscription from continuing to renew.

What Account Deletion Removes

• Your login credentials and account profile
• Your projects, lyrics, project settings, collections, and templates
• Your uploaded audio, images, videos, fonts, and brand assets
• Your rendered videos and export records
• Your notifications, usage records, connected-account tokens, and fan-email settings
• Reusable Stripe customer references held by Epitrite

Payment processors may retain transaction records when tax, accounting, fraud-prevention, or other law requires it. Epitrite may also retain narrowly scoped security logs and backups for a limited period before routine expiration.

If You Cannot Access Your Account

First try password reset. If you still cannot sign in, email support@epitrite.com from the account email with the subject “Account Deletion Request.” We will verify ownership before acting.

Processing and Support

The in-app flow removes the login and primary account data during the confirmed request. Any residual backup copies or orphaned files are removed through restricted cleanup processes, generally within 30 days. Questions can be sent to support@epitrite.com or through our support page.